Claims Adjuster Practice Exam 2025 - Free Claims Adjuster Practice Questions and Study Guide

Question: 1 / 400

In case of a loss, what should an insured always do first?

Contact the police

Document the incident

Pay the deductible

Notify their insurance company

The most appropriate first action for an insured after experiencing a loss is to notify their insurance company. This step is crucial because the insurance company needs to be made aware of the incident as soon as possible in order to initiate the claims process. Timely notification can help ensure that the claim is handled promptly and that the insured starts receiving benefits or assistance related to their loss.

The insurance company will provide guidance on the next steps, which can vary depending on the nature of the event. They may also instruct the insured on documentation requirements or the need for police involvement, which can happen if the loss involves theft or vandalism. Hence, notifying the insurance company sets the stage for all subsequent actions to be aligned with the policies in place, ensuring the insured's rights and claims are effectively managed.

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